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Privacy Statement

At By Your Side Assistance Dogs we are committed to respecting and protecting your privacy.
When you interact with us, we may receive personal information about you.

The information on this
page tells you about how we collect, use and store your personal information.

Who is By Your Side Assistance Dogs and how can you contact us?

By Your Side Assistance Dogs are a infancy charity working towards charitable status that hopes to
makes life-changing differences for people with disabilities.

You can contact By Your Side Assistance Dogs writing to us at

What information do we collect, and when?
We may collect and store information about you when you interact with us.

For example, this could
be when you submit an enquiry about our services, make a donation, fund raise for us or apply for a
Collection of Data through ‘Cookies’ on the By Your Side Assistance Dogs

What are Cookies?
A cookie is a small file which is sent from our website to your computer (or mobile or tablet) to help us recognise it quickly. Cookies allow websites to respond to you as an individual.

The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies also help to analyse website traffic.

Why do we use Cookies?
By Your Side Assistance Dogs use Cookies across our website in order to enhance the user experience, and ensure that we are able to provide the relevant content that our visitors might expect.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How do we use your information?
We will always abide by your expressed wishes of how you wish to be contacted by By Your Side Assistance Dogs, and we will never sell or share your details for the purpose of marketing.

Why its legal for us to use personal information
We will process your personal data in accordance with the purpose it was provided and in line with this privacy statement.

We will only contact you by email, telephone and SMS when you have given us consent to do so. In some instances, we will contact you by post on the grounds of legitimate interest, as outlined in the 

General Data Protection Regulations.

This is where you request to receive goods or services from By Your Side Assistance Dogs, or make a donation to us, and we have a legitimate interest to use your personal information to respond to you or fulfil your requirement.



Who do we share your personal information with?
We may share your personal information with our trusted partners who work with us to fulfil our charitable purposes. We require these third parties to comply strictly with data protection laws, and
always ensure the appropriate controls and security measures are in place.


Your rights over our personal information.
Under the General Data Protection Regulations you have a number of rights. We are committed to
protecting and fulfilling these rights.

How we keep your personal information safe?
We may sometimes use external organisations to process; donations, manufacturers or training organisations on our behalf. We have contracts in place with these organisations which set out our
requirements and ensure that personal data is safe and protected.

Future changes to this Privacy Policy
We will notify you of any changes to this privacy policy through a banner on our homepage.
This policy was last updated in September 2019.

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